12 weeks. I took Jenny’s advice and called the head of repair at Penn. He returned my call within about half an hour, after checking with the factory. They apparently had been waiting on backordered parts. But given the length of time so far, he says they’re trying to replace Continue Reading
So… after recently discovering that no one really knew what they were doing with my camera lens, I got a call yesterday about my other big toy that’s been in for repairs — the laptop. While replacing the case which had been cracking all to hell, they apparently damaged my Continue Reading
We’re going on 7 weeks since I dropped off my broken lens at Penn Camera to be fixed. So I thought I would bug them again since I was out running errands. The promised me a week ago they would call Tamron and check on it, and call me. Never Continue Reading